Here at Norgans we are busy preparing to reopen the office and excited to be able to conduct viewings and valuations again – yes we have missed our clients and each other! None of the team have been furloughed, as far as possible it’s been business as usual working remotely from home. The speed of the announcement and lack of notice took us all by surprise. However the past couple of days have been spent balancing your wish to get moved, our wish to help you do it and the imperative of keeping everyone safe through the process.
The health and well being of our team, clients and general public remains of paramount importance. We have established and are now testing our new ‘COVID-19 secure’ protocols and procedures that will mitigate the risks associated with face to face contact. This will allow viewings, valuations and market appraisals to commence. These strict protocols also allow us to reopen the office for essential visits only from Monday 18th May. These visits are strictly by prior appointment 10am – 5pm. Our priority remains to mitigate risk.
Our phone lines and email will be answered by a full time member of the team working locally but mostly remotely. Other members of the team will undertake the viewings and valuations. So, to arrange a valuation, viewing or to book an online video appointment (we use Teams, Zoom, Skype or Whats App) with one of the team just give us a call or drop us an email. Communication has never been better or more important. Any of these means of communication avoids unnecessary face to face contact or unnecessary journeys.
We thank you in advance for your understanding of the requirement to introduce new protocols. Following testing the detail of these will be uploaded to our website over the weekend. They will be regularly reviewed and updated in line with Government advice.
Working together we will keep each other safe and get you moving!
All the best to you and your families from everyone at Team Norgans
Welcome to Norgans
We are local people with unsurpassed local knowledge; a focused, experienced and professional team celebrating 27 years valuing people and their properties in the area we live, know and love.
Our service is personal, our performance levels unrivalled. Nothing is standard or left to chance - a full range of property services tailored to your individual need including powerful internet marketing. The majority of our business comes from personal recommendation.
Latest News: COVID-19 - Guidance for buyers when booking a viewing
Please see below our current Health & Safety Policy for booking a viewing during the COVID-19 outbreak. This will be reviewed and... Read More
I would like to thank your company and more especially Simon for the help, support and advice we had before, during and after the sale of my late mother's property.
The speedy valuation for Social Services, ...
Fiona, Pattie, Lizzie & Francis (Vendors - Aug 2019) ()